From Theory into Practice with MarsLander
manuela2021-11-14T11:09:22+01:00Mission Log: Stardate 08 November 2021. ‘T Minus 2 hours and counting….’‘ At the ITSMPartner ServiceSpace conference Paul Wilkinson will be presenting ‘Trans4Mation for dummies’, showing 8 key areas in which we need to transform in ITSM. Three of these struck me as important’ reflected the Mission Director, writing them on his paper napkin.