ITIL 4 Foundation english
Duration: 2 days, Exam in day two , Snacks included during breaks,
Course language English, Handouts English, Exam language English
Certificate: This course is accredited by PeopleCert. After passing the exam you will receive the official and worldwide recognized certificate “ITIL 4 Foundation”.
Prerequisite: Interest in Service Management
Companies that apply ITIL® sensibly have better services, more satisfied customers and functioning processes. The ITIL Foundation course is your gateway to the world of “Best Practice”: because knowledge and expertise are key requirements for successful application.
The ITIL 4 Foundation certificate is the formal prerequisite for attending advanced courses up to the ITIL Managing Professional certification and the ITIL Strategic Leader certification. The ITIL 4 Foundation certificate is also a valid checkpoint for all advanced ITIL V3 courses. Are you employed in service and support? Or perhaps you are an IT manager, IT consultant, system administrator, service manager, change manager, release manager, service level manager, you are responsible for processes or services, or you head a service desk? Then this course is just right for you!